Posts tagged as:

joining the dots

Return on Involvement: what people want

24 February 2010

I talk about the new ROI (return on involvement) a lot – maybe too much? Not enough? I don’t know, you tell me…. But if I wanted to sum up one benefit each for small and larger organisations then:
Small is the new big
For small businesses, successfully competing in a local market will come [...]

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One for your toolbox: discussing DisQus

19 February 2010

At first glance you might be fooled into thinking that Disqus (pronounced ‘Discuss’) was just another commenting system – but… you’d be mistaken. I thought the same, 9 months ago. Actually, if I’m being honest I originally installed it because it looked better, asthetically speaking, than any of the other options. But now I wouldn’t [...]

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Ubiquity, value and change

7 February 2010

You build a community, you create and share great content and identify things that are ‘ahead of the curve’. So how do you inspire others to do your storytelling for you?
This sounds challenging and many will think that to do so is time consuming, but only because they see it as ‘additional work’ on top [...]

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What happens when the media becomes social

6 February 2010

And social becomes the media?
What does this mean for brands in the social media space? Basically, it means that social media (SoMe) can’t be viewed as a place to be seen, it’s not another media space, it’s a behaviour…
It also means that brands, business etc shouldn’t just start throwing money at it – e.g. Just [...]

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Travelling Books

5 February 2010

I was having a chat with my friend Andrew today, and he brought to my attention a website which I think is a fantatsic idea – and one which has a worldwide community.
The site is Book Crossing, and it’s aim is to make the world one big library…! How?
Register with Book Crossing and [...]

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It doesn’t have to be handbags at dawn

21 January 2010

For a while now there’s been a little debate on how effective social media is whilst the perceived ‘reliability’ value of traditional media in the new digital economy is… let’s just say… being challeneged.
Personally, I truly beleive that this world needs both – supporting one another to provide a better all round customer/client experience.
Enhanced Customer [...]

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